Averting aggression at work

February 2010

Have you ever been in a situation where you have suffered violence and aggression from a customer? If so, then we have just the seminar for you!

IOSH is running a one-day event at the Imperial War Museum in Manchester on 17 March 2010 for professionals in the retail and distribution sector on this increasingly common problem.

Violence and aggression in the retail and distribution sector is commonplace and IOSH is leading the campaign for workers’ rights to a fair and safe work environment. This event will give attendees the skills needed to reduce the likelihood of violent situations developing and, if they do, to minimise the risk to themselves, other staff and the public.

Through workshops held on key topics and presentations, delegates will be able to learn from experiences of practitioners working in various areas. The Health and Safety Executive’s policy team on violence and aggression is supporting the event and an update on equipment and guarding will be given.

After attending the event, delegates will be better equipped to understand, identify and manage risks from violence and aggression in the workplace – ensuring the working environment they deserve.

Places are still available for this not-to-be-missed seminar. Further information can be found by visiting the event's booking page or you can contact Claire Davis, IOSH Networks Events Organiser, on 0116 2573373. The cost for a full day including lunch and refreshments is £88.13 for non-members and £76.38 for IOSH members. The fee includes a museum visit during the lunch break.