All in a day's work-aggression and violence in retail and distribution - LAST CHANCE TO BOOK!

This meeting is the rescheduled event from 13 January (cancelled due to weather conditions).

Overview

Violence and aggression in the retail and distribution sector is worryingly common. This event will give health and safety practitioners working in this sector the awareness they need to reduce the likelihood of violent situations developing and, if they do, to minimise the risk to themselves, other staff and the public.

We’ll consider the whole distribution chain, including logistics, home delivery and store operations, not forgetting verbal assaults at call centres with home deliveries. Through the workshops held on key topics, we hope you’ll be able to learn from experiences of practitioners working in various areas. The Health and Safety Executive’s policy team on violence and aggression will be there to provide an update on security equipment and guarding.

The morning session will provide a wide range of speakers whose topics will be discussed in the afternoon workshops. The delegate package includes a delegate pack, lunch, refreshments and access to museum exhibits.

Places are limited, so please book early to avoid disappointment.

This event will be held in the Libeskind Room, Imperial War Museum.

For programme details and booking form please see the What you need to know section below.

Speakers

Andrew Pope National Business Crime Partnership Manager, Co-operative Group

Emma Wilde Health and Safety Laboratory

Ann Marie Farmer Health and Safety Executive

Noel Walsh Weightmans Solicitors

Other speakers sharing their experiences of violence and aggression:

Paul Regan Wincanton

Doug Russell USDAW

Rachel Marriott Labyrinth Safety Management

Who should attend?

• Retail and Distribution Group members
• other IOSH members with an interest in the topic (eg those working in the hospitality sector)
• other interested groups, such as CIEH members, local authority enforcement officers and senior managers from retail and distribution companies.

What you need to know?

Seminar fees:

IOSH members: £65 + VAT (£11.38) = £76.38

Non-members: £75 + VAT (£13.13) = £88.13

Have a look at the programme and booking form (PDF 46KB).

To confirm your place, please download the booking form and send it to Kat Wright at IOSH with your payment. Full booking details are available on the booking form.