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Interacting with contractors

Many food and drink businesses outsource key facilities functions to outside contractors.  This includes major construction works including premises refurbishment, new factory buildings and extensions as well as ongoing maintenance and repair of plant and machinery.

Whose responsibility? 

Whilst in the course of their work contractors are responsible for quality of work and safety arrangements clients also assume responsibility for ensuring contractors meet these standards.  Indeed a number of legal decisions in criminal courts have emphasised the role of the client in organising and sharing responsibility for safe work carried out by contractors. 

Responsibilities are also extended by plethora of construction regulations including:

  • Confined Space Regulations 1997
  • Construction Design and Management Regulations 2007
  • Construction Head Protection Regulations 1989
  • The Lifting Operations and Lifting Equipment Regulations 1998
  • Provision and Use of Work Equipment Regulations 1998
  • Work at Height Regulations 2005.

Risks to business and employees

Contractors not only place themselves at risk of harm but also introduce hazards that may injure employees and seriously impact upon business operations such as "hot work" causing fire.

Contractor management

If work is to be undertaken safely by contractors it is worth investing time and effort in agreeing beforehand exactly what is to be done, by whom, and how.  Food and drink businesses may consider:

  • Developing preferred list of contractors whom are members of passport schemes
  • Screening contractors with desk top audit of safety policy and arrangements
  • Establishing baseline skills and competence sets
  • Applying controls using permit to work procedures
  • Checking risk assessment and method statements – These need to be task specific
  • Checking on insurance (Look for heat away and work at height etc., restrictions/warranties and conditions)
  • Auditing works and ensure safe system being employed etc.

Before contractors commence work it is good practice to discuss working arrangements, e.g. safe systems of work.  If the work is particularly hazardous such as working at height, on electrical plant and equipment, in confined spaces, with heat, or work that requires excavation a task specific risk assessment and safety method statement should be required.  Issues to consider include:

  • Site hazards that may affect the contractor’s work e.g. lift trucks operations.  You should consider demarcating contractors working areas with barriers and signs
  • What machinery and equipment will be used 
  • What the arrangements for supervision will be.  You should make sure that someone keeps an eye on the contractors and that they follow their laid down procedures.  These includes:
    - Method statements
    - Use of appropriate PPE and fall protection systems
    - Use of trained competent persons
  • Permits-to-work systems for higher hazard work e.g. working in a confined space or the use of heat etc.
  • Lock off and plant shut down procedures
  • Where overhead and underground power lines run. 

It is important to make sure contractor’s employees understand company rules for safe working, as well as the hazards and precautions, and that you understand theirs. 

Each new employee coming onto site should receive induction training, be made aware of site rules, the hazards in the workplace and emergency plans, e.g. smoking policy, first aid and fire procedures etc.

To verify safe system of work it is good practice to regularly audit contractors safe working practices.

Refer HSE

 

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